Shipping policy

Shipping Policy

Thank you for shopping with TolucaDesign.

Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.

Shipping Time
Orders are shipped from our fulfillment partners. Estimated delivery time is 7–15 business days after processing. Please note that delivery times are estimates and delays may occasionally occur due to carriers, customs, peak shipping periods, or other circumstances outside our control.

Shipping Costs
We offer free shipping on all orders.

Order Tracking
Once your order ships, you'll receive a tracking number by email. Please allow a few business days for tracking information to update after shipment.

Lost or Delayed Packages
If your order has not arrived within 20 business days after shipment, please contact us at support@tolucadesign.com and we'll help investigate the issue.

Incorrect Shipping Information
Please make sure your shipping information is accurate before placing your order. If you notice an error, contact us as soon as possible at support@tolucadesign.com. We cannot guarantee that an address can be changed once an order has entered processing.

Contact Us
For any shipping questions, contact us at support@tolucadesign.com.